Service Packages

Hiring someone who has a strong track record of delivering what product service their clients need whilst being clear and transparent on pricing.

How much will it cost me?

"How much will this cost?" Is the most common question I get asked. I used to say "It depends…" This still applied to bespoke projects but the majority of my clients want to know, "what doesn't work right now", "What can we do to fix it, how long and how much…"

With over 13yrs of seeing the I've done so much I can tell you what you'll get and how much it will cost.

Digital
User Research

Virtual,Users are currently using your digital product, User Research will shine a light on the current state of things. Regardless of where your User profile is, we can find the people to test with.

from

£6,000

Included

  • Discovery Plan

  • Participant Recruitment x 6

  • Test Script & Scenario Design

  • Prototype & Product Setup

  • 6 x 45min sessions with
    REAL Users

  • Live viewing (optional)

  • Video Recording

  • Audio Recording

  • Full Transcription

  • Highlight Reel -
    (No-one wants to watch
    6hrs of footage!)

  • Usability Issues Breakdown

    • What went wrong

    • Why it matters

    • How to fix it - Proposal

  • Summary of notes directly into
    Teams, Slack, Email with
    Product, Eng or SLT etc.

Timeline

  1. We start with a kick off call to define your research audience, goals for testing, insights you'd like to gleam

  1. We look at your audience and give you an estimate on recruitment times. Depending on the User profile, this can be a matter of minutes or for more niche profiles this can take many days.

  2. We'll then prepare a testing plan, including questions, to be agreed with our client.

  3. Once calls are booked in, we will have video calls with Participants, of which our clients are welcome to sit in on live, watch recording after or watch or read summary notes after.

  4. After all calls have been conducted you'll receive a reel of the key footage. This is very helpful to convince key stakeholders on exactly what's bugging the User.

  5. A summary report will be written up including What people like, what they don't like, and key insights. - This three pointed summary keeps things actionable and digestable.

  6. I will then write up a proposal for next steps including product design changes

In-Person
User Research

In-person, Users are currently using your digital product, User Research will shine a light on the current state of things. This service package is particularly valuable to overseas companies looking for in-person User Research or Testing in London or the UK.

from

£8,000

*included within M25 - National or International
travel will incur travel & accommodation
expenses.
  • Discovery Plan

  • Travel to location*

  • Participant Recruitment x 6

  • Test Script & Scenario Design

  • Prototype & Product Setup

  • 6 x 45min sessions with
    REAL Users

  • Live viewing (optional)

  • Video Recording

  • Audio Recording

  • Full Transcription

  • Highlight Reel -
    (No-one wants to watch
    6hrs of footage!)

  • Usability Issues Breakdown

    • What went wrong

    • Why it matters

    • How to fix it - Proposal

  • Summary of notes directly into
    Teams, Slack, Email with
    Product, Eng or SLT etc.

UI Design

A simple, flexible option for teams that need regular product & design input to shape key projects, align with stakeholders, and keep things moving, without committing to a full-time hire.

from

£3,400

+VAT/month

Most Popular

Most Popular

2+ days a week

Perfect if you need someone to dive deeper into your projects, collaborate closely with your team, and help bridge the gap between creative, engineering, and product work.

from

£6,400

+VAT/month

Full time

For when you’re working on a big project or just need someone fully onboard to see things through from start to finish with hands-on support every step of the way.

from

£750

+VAT/day

Case studies

Trustpilot

Used by millions globally, Trustpilot required a HubSpot & Salesforce Integration build for Enterprise clients & consultancy on re-architecture. Working incredibly closely with the eng team.

User Research

UX Design

Enterprise

Product Direction

Watch Case Study

Builtvisible

SEO Marketing agency Builtvisible required support on internal UX & Product training to support their client, a well know UK Social Enterprise secure more contracts and improve thier UX.

User Research

UX Design

Agency

Product Direction

Watch Case Study

Coca-Cola

Working with Coca-Cola, to build an digital platform for their employees to explore opportunities globally within the Coca-Cola company, reducing staff churn and retaining their best employees.

User Research

UX Design

Enterprise

Product Direction

Watch Case Study

Founder & Digital Product Consultant

Jon is a Digital Product Consultant with over 13 years’ experience designing exceptional products and leading teams to deliver simple, valuable solutions for some of the world’s largest organisations.
Well known for his hands-on approach and collaborative style, Jon is highly trusted in the engineering and B2B SaaS community and is valued for being both effective and fun to work with.

For research, design, UX or product ownership support, speak with Jon.

Jon Bennallick

Fractional Subscription Pricing

Consistent, affordable, low-risk & hands-on fractional product support for your organisation. Fully scalable to grow with your organisation. If you're needing something more bespoke or full time, then let's grab a coffee.

The Agile Sprint

£1,700

+VAT/month

2 hands-on support days per month.

UX Research

UI Design

Feature Prioritisation

The 5 Star

Most Popular

£6,400

+VAT/month

8 days of Product Support

Access to AI Phd consultants

UX Research

UI Design

Feature Prioritisation

Bespoke

POA

Opportunity for full time support for your projects

Unlimited tasks and projects

Access to AI Phd consultants

Fractional Subscription Pricing

Consistent, affordable, low-risk & hands-on fractional product support for your organisation. Fully scalable to grow with your organisation. If you're needing something more bespoke or full time, then let's grab a coffee.

The Agile Sprint

£1,700

+VAT/month

2 hands-on support days per month.

UX Research

UI Design

Feature Prioritisation

The 5 Star

Most Popular

£6,400

+VAT/month

8 days of Product Support

Access to AI Phd consultants

UX Research

UI Design

Feature Prioritisation

Bespoke

POA

Opportunity for full time support for your projects

Unlimited tasks and projects

Access to AI Phd consultants

Fractional Subscription Pricing

Consistent, affordable, low-risk & hands-on fractional product support for your organisation. Fully scalable to grow with your organisation. If you're needing something more bespoke or full time, then let's grab a coffee.

The Agile Sprint

£1,700

+VAT/month

2 hands-on support days per month.

UX Research

UI Design

Feature Prioritisation

The 5 Star

Most Popular

£6,400

+VAT/month

8 days of Product Support

Access to AI Phd consultants

UX Research

UI Design

Feature Prioritisation

Bespoke

POA

Opportunity for full time support for your projects

Unlimited tasks and projects

Access to AI Phd consultants

I have to be
legally good.

Proudly not working with companies in, Tobacco, Oil, Mining & Gambling and many others.

As a pending b-corp, I've legally agreed not to work with companies that make life on this planet worse for us.

There are lots of folks out there who’ll happily work with them, but I like to actually make the world a better place.

I have to be
legally good.

Proudly not working with companies in, Tobacco, Oil, Mining & Gambling and many others.

As a pending b-corp, I've legally agreed not to work with companies that make life on this planet worse for us.

There are lots of folks out there who’ll happily work with them, but I like to actually make the world a better place.

I have to be
legally good.

Proudly not working with companies in, Tobacco, Oil, Mining & Gambling and many others.

As a pending b-corp, I've legally agreed not to work with companies that make life on this planet worse for us.

There are lots of folks out there who’ll happily work with them, but I like to actually make the world a better place.

Engineers, SLTs and Product nerds love working with us.

  • "Would I work with Jon again?... I look FORWARD to working with Jon again!"

    Dave Recchia

    Director - The Team

    "Working with Jon is such a great experience. His consultancy and advice is invaluable. He's also really fun to work with!"

    Abbey Grocott

    Strategy Director - Builtvisible

    "The best thing about working with Jon is the pragmatism. He is really good at understanding when things need to be done by, what things need to be done and whether or not we need to do them at all. Also his translation from both customer and stakeholder feedback is really invaluable in a team."

    Oliver Nural

    Lead Engineer - Trustpilot

    "Jon is a keen problem solver and analytical thinker that always tries to pull problems apart before putting solutions back together. He’s had good experience working with design systems and using them to build solutions."

    Gregory Coe

    Head of UX - denstu

  • "Jon is enthusiastic about the challenges and can iterate quickly to present new concepts, looking to balance innovation with business constraints and user needs. "

    Gabriel Neves

    Staff Designer @ LegalZoom

    "To get the obvious out of the way; Jon is in many ways a quintessential digital product designer and is always a passionate advocate for the end user. But what he brings that is uniquely Jon is enthusiasm; not just for the role (of which there is plenty), but also for the environment and the relationships that surround the role. It isn't enough to be good at the job, but he must also try and ensure the people he's working with are, and the environment they're working in is, comfortable and creative."

    Bob Ferry

    Design Systems Lead - Quinyx

    "I really enjoyed working with Jon, I've learnt a lot from him, and would truly recommend him as a skilful product designer and a great team player. He always puts a great effort into clarifying both the user and business needs and objectives, and makes sure to get alignment across the project team. "

    Leontina Mati

    Principle UX Researcher - dentsu

  • "I needed a contractor that I could just leave everything to, and not have to be worrying, and that's exactly what happened with Jon."

    Sandra Gonzalez

    UX Director - Trustpilot

    "What's it like working with Jon? Incredibly easy! You feel assured. If you want to work with someone who's going to take control, who you can trust, who's confident infront of client's and who know's what they're doing, that's why I'd work with Jon"

    Cliff Ettridge

    Director - The Team

    "Jon genuinely cares about what’s best for the team, the business and the users."

    Emir Ailil

    Product Designer - ZenBusiness

Let’s grab a coffee.

Based in Shoreditch, we’re always keen to discuss your product challenges either in person on online..

Contact us.


Bennallick Ltd.
The Black and White Building
74 Rivington St,
London
EC2A 3AY

+44 (0)7576 102 436

contact@bennallick.com

Bennallick LTD
Company no. 14729834
VAT reg no. GB 436 377 867


Fully insured with Hiscox

Product

Features

Integrations

Updates

FAQ

Pricing

Company

About

Blog

Careers

Manifesto

Press

Contact

Resources

Examples

Community

Guides

Docs

Legal

Privacy

Terms

Security