Remote User Research

Remote User Research

Experience the everyday environments that drive user decisions, revealing crucial pain points and motivations.

What is In-Person User Interviews

Sometimes tools don’t work as well as they should.

They might not fit how people actually use them, or there are hidden problems and inefficiencies holding things back. Add scattered feedback into the mix, and it’s even harder to make meaningful improvements.

That’s where in-person user research makes a difference. By observing people in real-world situations, I uncover the pain points, inefficiencies, and unmet needs that often go unnoticed.

The result is a clearer understanding of what really matters, better alignment within your team, and actionable insights to drive innovation and gain stakeholder support.

By closing the gap between assumptions and reality, I help you create tools that are simple, effective, and built around your goals.

What is In-Person User Interviews

Sometimes tools don’t work as well as they should.

They might not fit how people actually use them, or there are hidden problems and inefficiencies holding things back. Add scattered feedback into the mix, and it’s even harder to make meaningful improvements.

That’s where in-person user research makes a difference. By observing people in real-world situations, I uncover the pain points, inefficiencies, and unmet needs that often go unnoticed.

The result is a clearer understanding of what really matters, better alignment within your team, and actionable insights to drive innovation and gain stakeholder support.

By closing the gap between assumptions and reality, I help you create tools that are simple, effective, and built around your goals.

What is In-Person User Interviews

Sometimes tools don’t work as well as they should.

They might not fit how people actually use them, or there are hidden problems and inefficiencies holding things back. Add scattered feedback into the mix, and it’s even harder to make meaningful improvements.

That’s where in-person user research makes a difference. By observing people in real-world situations, I uncover the pain points, inefficiencies, and unmet needs that often go unnoticed.

The result is a clearer understanding of what really matters, better alignment within your team, and actionable insights to drive innovation and gain stakeholder support.

By closing the gap between assumptions and reality, I help you create tools that are simple, effective, and built around your goals.

How this can transform your product

Gain Real-World Insights

Understand how your users actually interact with your tools in their real environments. This reveals behaviours and nuances that analytics or assumptions can’t capture, ensuring your solutions are grounded in reality rather than theory.

Ensure Alignment with User Needs

Bridge the gap between how tools are designed to work and how users expect to use them. This research ensures your products align with genuine workflows, making them more intuitive and relevant.

Identify and Resolve Hidden Pain Points

Pinpoint frustrating usability challenges, like confusing steps or underused features, that may be holding your users back. Addressing these issues helps you deliver smoother, more efficient experiences.

Understand User Behaviour on a Deeper Level

Gain insights into the motivations and decision-making behind user actions. This deeper understanding allows you to make informed, user-centred decisions that enhance your product’s value.

Prioritise the Most Impactful Improvements

Focus your resources where they matter most. Research highlights critical pain points and their impact, ensuring your efforts are directed toward changes that deliver the greatest value to users and your business.

Improve Team Alignment and Communication

Provide your team with a shared understanding of user needs and challenges. Deliverables like highlight reels and clear summaries foster collaboration and align Product, Engineering, and Leadership teams on common goals.

Uncover Opportunities for Innovation

Move beyond fixing problems to discovering new possibilities. Observing users in action often reveals unmet needs or opportunities for improvement that can inspire innovative solutions and drive growth.

Strengthen Stakeholder Confidence

Build a strong case for investment with clear, evidence-based insights. Real user feedback, video clips, and concrete examples make it easier to secure stakeholder buy-in for the changes that matter.

Integrate and Deepen Feedback Channels

Bring fragmented feedback together into a cohesive understanding of your user experience. Research helps you address root causes and create solutions that are both actionable and user-driven.

How this can
transform your product

Gain Real-World Insights

Understand how your users actually interact with your tools in their real environments. This reveals behaviours and nuances that analytics or assumptions can’t capture, ensuring your solutions are grounded in reality rather than theory.

Ensure Alignment with User Needs

Bridge the gap between how tools are designed to work and how users expect to use them. This research ensures your products align with genuine workflows, making them more intuitive and relevant.

Identify and Resolve Hidden Pain Points

Pinpoint frustrating usability challenges, like confusing steps or underused features, that may be holding your users back. Addressing these issues helps you deliver smoother, more efficient experiences.

Understand User Behaviour on a Deeper Level

Gain insights into the motivations and decision-making behind user actions. This deeper understanding allows you to make informed, user-centred decisions that enhance your product’s value.

Prioritise the Most Impactful Improvements

Focus your resources where they matter most. Research highlights critical pain points and their impact, ensuring your efforts are directed toward changes that deliver the greatest value to users and your business.

Improve Team Alignment and Communication

Provide your team with a shared understanding of user needs and challenges. Deliverables like highlight reels and clear summaries foster collaboration and align Product, Engineering, and Leadership teams on common goals.

Uncover Opportunities for Innovation

Move beyond fixing problems to discovering new possibilities. Observing users in action often reveals unmet needs or opportunities for improvement that can inspire innovative solutions and drive growth.

Strengthen Stakeholder Confidence

Build a strong case for investment with clear, evidence-based insights. Real user feedback, video clips, and concrete examples make it easier to secure stakeholder buy-in for the changes that matter.

Integrate and Deepen Feedback Channels

Bring fragmented feedback together into a cohesive understanding of your user experience. Research helps you address root causes and create solutions that are both actionable and user-driven.

How this can transform your product

Gain Real-World Insights

Understand how your users actually interact with your tools in their real environments. This reveals behaviours and nuances that analytics or assumptions can’t capture, ensuring your solutions are grounded in reality rather than theory.

Ensure Alignment with User Needs

Bridge the gap between how tools are designed to work and how users expect to use them. This research ensures your products align with genuine workflows, making them more intuitive and relevant.

Identify and Resolve Hidden Pain Points

Pinpoint frustrating usability challenges, like confusing steps or underused features, that may be holding your users back. Addressing these issues helps you deliver smoother, more efficient experiences.

Understand User Behaviour on a Deeper Level

Gain insights into the motivations and decision-making behind user actions. This deeper understanding allows you to make informed, user-centred decisions that enhance your product’s value.

Prioritise the Most Impactful Improvements

Focus your resources where they matter most. Research highlights critical pain points and their impact, ensuring your efforts are directed toward changes that deliver the greatest value to users and your business.

Improve Team Alignment and Communication

Provide your team with a shared understanding of user needs and challenges. Deliverables like highlight reels and clear summaries foster collaboration and align Product, Engineering, and Leadership teams on common goals.

Uncover Opportunities for Innovation

Move beyond fixing problems to discovering new possibilities. Observing users in action often reveals unmet needs or opportunities for improvement that can inspire innovative solutions and drive growth.

Strengthen Stakeholder Confidence

Build a strong case for investment with clear, evidence-based insights. Real user feedback, video clips, and concrete examples make it easier to secure stakeholder buy-in for the changes that matter.

Integrate and Deepen Feedback Channels

Bring fragmented feedback together into a cohesive understanding of your user experience. Research helps you address root causes and create solutions that are both actionable and user-driven.

Participant Recruitment

Recruitment of 6 carefully vetted, real human, relevant User participants.

Screener Survey Preparation

Creation, publication, Sending and Management of Screener Survey.

Interview Booking

Booking sessions to suit times of stakeholders (if live viewing required).

Interview Facilitation

6 x 45minute Remote User Interviews, introduction, explanation, running of the session and thanking the participant.

Session Video Recordings

Full raw HD video recordings of the sessions.

Session Transcripts

Full Transcripts of the sessions.

Highlight Reel

Highlight Video of all the key points highlighted in the session.

Opportunity to watch Live

Stakeholders can attend remote interview calls to watch the process live.

User Quotes

Direct Quotes from the User Interview session

Key Takeaways

Bullet pointed list of the Key Takeaways from the User Interview session.

Usability Issues Report

Problems with usability highlighted in the User Interview session

Issue Prioritisation List

Prioritisation of the product issues to direct next steps and provide confidence that what you’re doing next is the most commercially sensible step for your organisation.

Change Proposal Report

A proposal report that suggests areas that could be changed to improve the product based on user interview and why it matters.

Travel to Location

Included within M25 - National or International travel will incur travel & accommodation expenses.

Summary Report

Summary of all key actionable items posted directly into Teams, Slack, Email etc for Product, Engineering or SLT.

What you tangibly get

When I conduct in-person user interviews in natural environments, I meet your customers where they actually use your product or service, at home, in the workplace, or wherever it’s part of their daily routine.

This allows me to uncover genuine behaviours, frustrations, and emotional responses, providing deep insights into how your product fits into their world.

By creating a comfortable setting for participants, I can gather honest, actionable feedback that you can use to refine features and address real problems.

These face-to-face sessions also help me pick up on non-verbal cues and underlying motivations, ensuring we design solutions that truly connect with your audience and support your product’s success.

This service typically starts at:

£7,979

+VAT
Participant Recruitment

Recruitment of 6 carefully vetted, real human, relevant User participants.

Screener Survey Preparation

Creation, publication, Sending and Management of Screener Survey.

Interview Booking

Booking sessions to suit times of stakeholders (if live viewing required).

Interview Facilitation

6 x 45minute Remote User Interviews, introduction, explanation, running of the session and thanking the participant.

Session Video Recordings

Full raw HD video recordings of the sessions.

Session Transcripts

Full Transcripts of the sessions.

Highlight Reel

Highlight Video of all the key points highlighted in the session.

Opportunity to watch Live

Stakeholders can attend remote interview calls to watch the process live.

User Quotes

Direct Quotes from the User Interview session

Key Takeaways

Bullet pointed list of the Key Takeaways from the User Interview session.

Usability Issues Report

Problems with usability highlighted in the User Interview session

Issue Prioritisation List

Prioritisation of the product issues to direct next steps and provide confidence that what you’re doing next is the most commercially sensible step for your organisation.

Change Proposal Report

A proposal report that suggests areas that could be changed to improve the product based on user interview and why it matters.

Travel to Location

Included within M25 - National or International travel will incur travel & accommodation expenses.

Summary Report

Summary of all key actionable items posted directly into Teams, Slack, Email etc for Product, Engineering or SLT.

What you tangibly get

When I conduct in-person user interviews in natural environments, I meet your customers where they actually use your product or service, at home, in the workplace, or wherever it’s part of their daily routine.

This allows me to uncover genuine behaviours, frustrations, and emotional responses, providing deep insights into how your product fits into their world.

By creating a comfortable setting for participants, I can gather honest, actionable feedback that you can use to refine features and address real problems.

These face-to-face sessions also help me pick up on non-verbal cues and underlying motivations, ensuring we design solutions that truly connect with your audience and support your product’s success.

This service typically starts at:

£7,979

+VAT
Participant Recruitment

Recruitment of 6 carefully vetted, real human, relevant User participants.

Screener Survey Preparation

Creation, publication, Sending and Management of Screener Survey.

Interview Booking

Booking sessions to suit times of stakeholders (if live viewing required).

Interview Facilitation

6 x 45minute Remote User Interviews, introduction, explanation, running of the session and thanking the participant.

Session Video Recordings

Full raw HD video recordings of the sessions.

Session Transcripts

Full Transcripts of the sessions.

Highlight Reel

Highlight Video of all the key points highlighted in the session.

Opportunity to watch Live

Stakeholders can attend remote interview calls to watch the process live.

User Quotes

Direct Quotes from the User Interview session

Key Takeaways

Bullet pointed list of the Key Takeaways from the User Interview session.

Usability Issues Report

Problems with usability highlighted in the User Interview session

Issue Prioritisation List

Prioritisation of the product issues to direct next steps and provide confidence that what you’re doing next is the most commercially sensible step for your organisation.

Change Proposal Report

A proposal report that suggests areas that could be changed to improve the product based on user interview and why it matters.

Travel to Location

Included within M25 - National or International travel will incur travel & accommodation expenses.

Summary Report

Summary of all key actionable items posted directly into Teams, Slack, Email etc for Product, Engineering or SLT.

What you tangibly get

When I conduct in-person user interviews in natural environments, I meet your customers where they actually use your product or service, at home, in the workplace, or wherever it’s part of their daily routine.

This allows me to uncover genuine behaviours, frustrations, and emotional responses, providing deep insights into how your product fits into their world.

By creating a comfortable setting for participants, I can gather honest, actionable feedback that you can use to refine features and address real problems.

These face-to-face sessions also help me pick up on non-verbal cues and underlying motivations, ensuring we design solutions that truly connect with your audience and support your product’s success.

This service typically starts at:

£7,979

+VAT

How It Works

How It Works

How It Works

A typical in-person user testing project starts with recruiting six participants who match the target audience.

A typical in-person user testing project starts with recruiting six participants who match the target audience.

A typical in-person user testing project starts with recruiting six participants who match the target audience.

Test scripts and scenarios are carefully designed to ensure sessions are focused and valuable, and the prototype or product is set up for real-world testing.

Test scripts and scenarios are carefully designed to ensure sessions are focused and valuable, and the prototype or product is set up for real-world testing.

Test scripts and scenarios are carefully designed to ensure sessions are focused and valuable, and the prototype or product is set up for real-world testing.

The testing sessions, each lasting 45 minutes, are conducted in person, with optional live viewing available for stakeholders who wish to observe the process.

The testing sessions, each lasting 45 minutes, are conducted in person, with optional live viewing available for stakeholders who wish to observe the process.

The testing sessions, each lasting 45 minutes, are conducted in person, with optional live viewing available for stakeholders who wish to observe the process.

All sessions are recorded on video and audio, with full transcriptions provided, as well as a concise highlight reel to save time.

All sessions are recorded on video and audio, with full transcriptions provided, as well as a concise highlight reel to save time.

All sessions are recorded on video and audio, with full transcriptions provided, as well as a concise highlight reel to save time.

After the sessions, usability issues are identified and analysed, including what went wrong, why it matters, and proposed solutions to address the problems.

After the sessions, usability issues are identified and analysed, including what went wrong, why it matters, and proposed solutions to address the problems.

After the sessions, usability issues are identified and analysed, including what went wrong, why it matters, and proposed solutions to address the problems.

A summary of the findings, along with actionable insights, is shared directly with your team via Teams, Slack, or email, ensuring quick alignment with Product, Engineering, or Senior Leadership Teams. Changes can be made quickly rather than waiting months for big research projects to deliver results.

A summary of the findings, along with actionable insights, is shared directly with your team via Teams, Slack, or email, ensuring quick alignment with Product, Engineering, or Senior Leadership Teams. Changes can be made quickly rather than waiting months for big research projects to deliver results.

A summary of the findings, along with actionable insights, is shared directly with your team via Teams, Slack, or email, ensuring quick alignment with Product, Engineering, or Senior Leadership Teams. Changes can be made quickly rather than waiting months for big research projects to deliver results.

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Case studies

Trustpilot

Used by millions globally, Trustpilot required a HubSpot & Salesforce Integration build for Enterprise clients & consultancy on re-architecture. Working incredibly closely with the eng team.

Enterprise

User Research

UX Design

Product Direction

Watch Case Study

Builtvisible

SEO Marketing agency Builtvisible required support on internal UX & Product training to support their client, a well know UK Social Enterprise secure more contracts and improve thier UX.

Agency

User Research

UX Design

Product Direction

Watch Case Study

Coca-Cola

Working with Coca-Cola, to build a digital platform for their employees to explore opportunities globally within the Coca-Cola company, reducing staff churn and retaining their best employees.

Enterprise

User Research

UX Design

Product Direction

Watch Case Study

Case studies

Trustpilot

Used by millions globally, Trustpilot required a HubSpot & Salesforce Integration build for Enterprise clients & consultancy on re-architecture. Working incredibly closely with the eng team.

Enterprise

User Research

UX Design

Product Direction

Watch Case Study

Builtvisible

SEO Marketing agency Builtvisible required support on internal UX & Product training to support their client, a well know UK Social Enterprise secure more contracts and improve thier UX.

Agency

User Research

UX Design

Product Direction

Watch Case Study

Coca-Cola

Working with Coca-Cola, to build a digital platform for their employees to explore opportunities globally within the Coca-Cola company, reducing staff churn and retaining their best employees.

Enterprise

User Research

UX Design

Product Direction

Watch Case Study

Case studies

Trustpilot

Used by millions globally, Trustpilot required a HubSpot & Salesforce Integration build for Enterprise clients & consultancy on re-architecture. Working incredibly closely with the eng team.

Enterprise

User Research

UX Design

Product Direction

Watch Case Study

Builtvisible

SEO Marketing agency Builtvisible required support on internal UX & Product training to support their client, a well know UK Social Enterprise secure more contracts and improve thier UX.

Agency

User Research

UX Design

Product Direction

Watch Case Study

Coca-Cola

Working with Coca-Cola, to build a digital platform for their employees to explore opportunities globally within the Coca-Cola company, reducing staff churn and retaining their best employees.

Enterprise

User Research

UX Design

Product Direction

Watch Case Study

FAQs

Is it better to do Remote or In-person research?

Why do you suggest speaking with six people?

What happens if you need to find someone outside of London?

Is this something you’ve done a lot of before?

What happens if you can’t find any participants?

Is this included in your fractional packages?

Does it have to cost the price you’ve mentioned?

FAQs

Is it better to do Remote or In-person research?

Why do you suggest speaking with six people?

What happens if you need to find someone outside of London?

Is this something you’ve done a lot of before?

What happens if you can’t find any participants?

Is this included in your fractional packages?

Does it have to cost the price you’ve mentioned?

FAQs

Is it better to do Remote or In-person research?

Why do you suggest speaking with six people?

What happens if you need to find someone outside of London?

Is this something you’ve done a lot of before?

What happens if you can’t find any participants?

Is this included in your fractional packages?

Does it have to cost the price you’ve mentioned?

Get those product gears going!

Find a time that suits you to talk through your product problems

Get those product gears going!

Find a time that suits you to talk through your product problems

Jon Bennallick

Director & Digital Product Consultant

Jon is a Digital Product Consultant with over 13 years experience designing exceptional products and leading teams to deliver simple, valuable solutions for some of the world’s largest organisations.
Well known for his hands-on approach and collaborative style, Jon is highly trusted in the engineering and B2B SaaS community and is valued for being both effective and fun to work with.

For research, design, UX or product ownership support, speak with Jon.

Jon Bennallick

Director & Digital Product Consultant

Jon is a Digital Product Consultant with over 13 years experience designing exceptional products and leading teams to deliver simple, valuable solutions for some of the world’s largest organisations.
Well known for his hands-on approach and collaborative style, Jon is highly trusted in the engineering and B2B SaaS community and is valued for being both effective and fun to work with.

For research, design, UX or product ownership support, speak with Jon.

Jon Bennallick

Director & Digital Product Consultant

Jon is a Digital Product Consultant with over 13 years experience designing exceptional products and leading teams to deliver simple, valuable solutions for some of the world’s largest organisations.
Well known for his hands-on approach and collaborative style, Jon is highly trusted in the engineering and B2B SaaS community and is valued for being both effective and fun to work with.

For research, design, UX or product ownership support, speak with Jon.

Fractional Subscription Pricing

Consistent, affordable, low-risk & hands-on fractional product support for your organisation. Fully scalable to grow with your organisation. If you're needing something more bespoke or full time, then let's grab a coffee.

The Agile Sprint

£1,700

+VAT/month

2 hands-on support days per month.

UX Research

UI Design

Feature Prioritisation

The 5 Star

Most Popular

£6,400

+VAT/month

8 days of Product Support

Access to AI Phd consultants

UX Research

UI Design

Feature Prioritisation

Bespoke

POA

Opportunity for full time support for your projects

Unlimited tasks and projects

Access to AI Phd consultants

Fractional Subscription Pricing

Consistent, affordable, low-risk & hands-on fractional product support for your organisation. Fully scalable to grow with your organisation. If you're needing something more bespoke or full time, then let's grab a coffee.

The Agile Sprint

£1,700

+VAT/month

2 hands-on support days per month.

UX Research

UI Design

Feature Prioritisation

The 5 Star

Most Popular

£6,400

+VAT/month

8 days of Product Support

Access to AI Phd consultants

UX Research

UI Design

Feature Prioritisation

Bespoke

POA

Opportunity for full time support for your projects

Unlimited tasks and projects

Access to AI Phd consultants

Fractional Subscription Pricing

Consistent, affordable, low-risk & hands-on fractional product support for your organisation. Fully scalable to grow with your organisation. If you're needing something more bespoke or full time, then let's grab a coffee.

The Agile Sprint

£1,700

+VAT/month

2 hands-on support days per month.

UX Research

UI Design

Feature Prioritisation

The 5 Star

Most Popular

£6,400

+VAT/month

8 days of Product Support

Access to AI Phd consultants

UX Research

UI Design

Feature Prioritisation

Bespoke

POA

Opportunity for full time support for your projects

Unlimited tasks and projects

Access to AI Phd consultants

I have to be
legally good.

Proudly not working with companies in, Tobacco, Oil, Mining & Gambling and many others.

As a pending b-corp, I've legally agreed not to work with companies that make life on this planet worse for us.

There are lots of folks out there who’ll happily work with them, but I like to actually make the world a better place.

I have to be
legally good.

Proudly not working with companies in, Tobacco, Oil, Mining & Gambling and many others.

As a pending b-corp, I've legally agreed not to work with companies that make life on this planet worse for us.

There are lots of folks out there who’ll happily work with them, but I like to actually make the world a better place.

I have to be
legally good.

Proudly not working with companies in, Tobacco, Oil, Mining & Gambling and many others.

As a pending b-corp, I've legally agreed not to work with companies that make life on this planet worse for us.

There are lots of folks out there who’ll happily work with them, but I like to actually make the world a better place.

Engineers, SLTs and Product nerds love working with us.

  • "Would I work with Jon again?... I look FORWARD to working with Jon again!"

    Dave Recchia

    Director - The Team

    "Working with Jon is such a great experience. His consultancy and advice is invaluable. He's also really fun to work with!"

    Abbey Grocott

    Strategy Director - Builtvisible

    "The best thing about working with Jon is the pragmatism. He is really good at understanding when things need to be done by, what things need to be done and whether or not we need to do them at all. Also his translation from both customer and stakeholder feedback is really invaluable in a team."

    Oliver Nural

    Lead Engineer - Trustpilot

    "Jon is a keen problem solver and analytical thinker that always tries to pull problems apart before putting solutions back together. He’s had good experience working with design systems and using them to build solutions."

    Gregory Coe

    Head of UX - denstu

  • "Jon is enthusiastic about the challenges and can iterate quickly to present new concepts, looking to balance innovation with business constraints and user needs. "

    Gabriel Neves

    Staff Designer @ LegalZoom

    "To get the obvious out of the way; Jon is in many ways a quintessential digital product designer and is always a passionate advocate for the end user. But what he brings that is uniquely Jon is enthusiasm; not just for the role (of which there is plenty), but also for the environment and the relationships that surround the role. It isn't enough to be good at the job, but he must also try and ensure the people he's working with are, and the environment they're working in is, comfortable and creative."

    Bob Ferry

    Design Systems Lead - Quinyx

    "I really enjoyed working with Jon, I've learnt a lot from him, and would truly recommend him as a skilful product designer and a great team player. He always puts a great effort into clarifying both the user and business needs and objectives, and makes sure to get alignment across the project team. "

    Leontina Mati

    Principle UX Researcher - dentsu

  • "I needed a contractor that I could just leave everything to, and not have to be worrying, and that's exactly what happened with Jon."

    Sandra Gonzalez

    UX Director - Trustpilot

    "What's it like working with Jon? Incredibly easy! You feel assured. If you want to work with someone who's going to take control, who you can trust, who's confident infront of client's and who know's what they're doing, that's why I'd work with Jon"

    Cliff Ettridge

    Director - The Team

    "Jon genuinely cares about what’s best for the team, the business and the users."

    Emir Ailil

    Product Designer - ZenBusiness

Engineers, SLTs and Product nerds love working with us.

  • "Would I work with Jon again?... I look FORWARD to working with Jon again!"

    Dave Recchia

    Director - The Team

    "Working with Jon is such a great experience. His consultancy and advice is invaluable. He's also really fun to work with!"

    Abbey Grocott

    Strategy Director - Builtvisible

    "The best thing about working with Jon is the pragmatism. He is really good at understanding when things need to be done by, what things need to be done and whether or not we need to do them at all. Also his translation from both customer and stakeholder feedback is really invaluable in a team."

    Oliver Nural

    Lead Engineer - Trustpilot

    "Jon is a keen problem solver and analytical thinker that always tries to pull problems apart before putting solutions back together. He’s had good experience working with design systems and using them to build solutions."

    Gregory Coe

    Head of UX - denstu

  • "Jon is enthusiastic about the challenges and can iterate quickly to present new concepts, looking to balance innovation with business constraints and user needs. "

    Gabriel Neves

    Staff Designer @ LegalZoom

    "To get the obvious out of the way; Jon is in many ways a quintessential digital product designer and is always a passionate advocate for the end user. But what he brings that is uniquely Jon is enthusiasm; not just for the role (of which there is plenty), but also for the environment and the relationships that surround the role. It isn't enough to be good at the job, but he must also try and ensure the people he's working with are, and the environment they're working in is, comfortable and creative."

    Bob Ferry

    Design Systems Lead - Quinyx

    "I really enjoyed working with Jon, I've learnt a lot from him, and would truly recommend him as a skilful product designer and a great team player. He always puts a great effort into clarifying both the user and business needs and objectives, and makes sure to get alignment across the project team. "

    Leontina Mati

    Principle UX Researcher - dentsu

  • "I needed a contractor that I could just leave everything to, and not have to be worrying, and that's exactly what happened with Jon."

    Sandra Gonzalez

    UX Director - Trustpilot

    "What's it like working with Jon? Incredibly easy! You feel assured. If you want to work with someone who's going to take control, who you can trust, who's confident infront of client's and who know's what they're doing, that's why I'd work with Jon"

    Cliff Ettridge

    Director - The Team

    "Jon genuinely cares about what’s best for the team, the business and the users."

    Emir Ailil

    Product Designer - ZenBusiness

Engineers, SLTs and Product nerds love working with us.

  • "Would I work with Jon again?... I look FORWARD to working with Jon again!"

    Dave Recchia

    Director - The Team

    "Working with Jon is such a great experience. His consultancy and advice is invaluable. He's also really fun to work with!"

    Abbey Grocott

    Strategy Director - Builtvisible

    "The best thing about working with Jon is the pragmatism. He is really good at understanding when things need to be done by, what things need to be done and whether or not we need to do them at all. Also his translation from both customer and stakeholder feedback is really invaluable in a team."

    Oliver Nural

    Lead Engineer - Trustpilot

    "Jon is a keen problem solver and analytical thinker that always tries to pull problems apart before putting solutions back together. He’s had good experience working with design systems and using them to build solutions."

    Gregory Coe

    Head of UX - denstu

  • "Jon is enthusiastic about the challenges and can iterate quickly to present new concepts, looking to balance innovation with business constraints and user needs. "

    Gabriel Neves

    Staff Designer @ LegalZoom

    "To get the obvious out of the way; Jon is in many ways a quintessential digital product designer and is always a passionate advocate for the end user. But what he brings that is uniquely Jon is enthusiasm; not just for the role (of which there is plenty), but also for the environment and the relationships that surround the role. It isn't enough to be good at the job, but he must also try and ensure the people he's working with are, and the environment they're working in is, comfortable and creative."

    Bob Ferry

    Design Systems Lead - Quinyx

    "I really enjoyed working with Jon, I've learnt a lot from him, and would truly recommend him as a skilful product designer and a great team player. He always puts a great effort into clarifying both the user and business needs and objectives, and makes sure to get alignment across the project team. "

    Leontina Mati

    Principle UX Researcher - dentsu

  • "I needed a contractor that I could just leave everything to, and not have to be worrying, and that's exactly what happened with Jon."

    Sandra Gonzalez

    UX Director - Trustpilot

    "What's it like working with Jon? Incredibly easy! You feel assured. If you want to work with someone who's going to take control, who you can trust, who's confident infront of client's and who know's what they're doing, that's why I'd work with Jon"

    Cliff Ettridge

    Director - The Team

    "Jon genuinely cares about what’s best for the team, the business and the users."

    Emir Ailil

    Product Designer - ZenBusiness

Let’s grab a coffee.

Based in Shoreditch, we’re always keen to discuss your product challenges either in person on online..

Let’s grab a coffee.

Based in Shoreditch, we’re always keen to discuss your product challenges either in person on online..

Let’s grab a coffee.

Based in Shoreditch, we’re always keen to discuss your product challenges either in person on online..

Contact


Bennallick Ltd.
The Black and White Building
74 Rivington St,
London
EC2A 3AY

+44 (0)7576 102 436

contact@bennallick.com

Contact


Bennallick Ltd.
The Black and White Building
74 Rivington St,
London
EC2A 3AY

+44 (0)7576 102 436

contact@bennallick.com

Contact


Bennallick Ltd.
The Black and White Building
74 Rivington St,
London
EC2A 3AY

+44 (0)7576 102 436

contact@bennallick.com

Bennallick LTD
Company no. 14729834
VAT reg no. GB 436 377 867


Fully insured with Hiscox

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